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Frequently Asked Questions

How do I enroll a new child in the program?


Step 1: Choose  Profile  from tabs on top of site and select  Add Member
 
Step 2: Answer questions regarding new registered child
 
Step 3: Select Enroll Now or go to Enrollment screen
  • Choose child you want to enroll in new service
  • Choose location where service is located
  • Choose service for which you want to enroll
  • Choose manual pay  
  • Choose rate for which you qualify and provide requested verification information
  • Choose discount if this is your second or additional child you are enrolling in our services for the same period and provide requested verification information
  • Choose start and end dates child will attend the service
  • Hit Continue to Payment Options
 
Step 4: on Billing Information screen
  • Enter Credit/Debit Card information
  • Click Pay and Complete Enrollment
  • Read and click Agree to the Payment and Enrollment Policy
 
You have enrolled your child.

How do I enroll an existing child in a new service (program)?


Step 1: Choose Enroll Tab from top of website or from the User Account on top left side of website.
 
Step 2: on Member Enrollment screen
  • Choose child you want to enroll in the new service
  • Choose location where the service is located
  • Choose service for which you want to enroll
  • Choose manual payment  
  • Choose rate for which you qualify and provide requested verification information
  • Choose discount if this is your second or additional child you are enrolling in our services for the same period and provide requested verification information
  • Choose start and end dates child will attend the service
  • Click Continue to Payment Options
 
Step 3: on Billing Information screen
  • Enter Credit/Debit Card information
  • Click Pay and Complete Enrollment
  • Read and click Agree to the Payment and Enrollment Policy
 
You have enrolled your child.

How do I change/update information about my child?


Step 1: Choose Profiles and then Members from top of website, and select the child you want to update
Step 2: Choose the tab with the information you want to update
Step 3: Choose Edit This Information at below the information
Step 4: Edit the information you want and click Update this Information

Which Club should I choose for my child?


If your child's school is listed, please choose that school for the membership (Valparaiso only).  If your child's school is not listed, please choose the Club your child will attend. The Club you want to select is where your child will be attending the most while they are a member. This choice is for internal tracking only as a child who is a member of any one Club can attend any of our Clubs.

How do I withdraw my child from a Club or program?


Membership and program fees are non-refundable.  
 

Contact information for Clubs/Kidstop:


All mail is received at Administrative Office:
Boys & Girls Clubs of Greater Northwest Indiana
3691 Willowcreek Road
Portage, IN 46368
ph: 219.764.2582     fax: 219.850.1200
 
Cedar Lake Club
 
Duneland Boys & Girls Club
     521 West 1100 North, Chesterton, IN 46305
     926-9770
     Club Director: Ron Ranta x550 - rranta@bgcgreaternwi.org
 
East Chicago Club
 
Hammond Club
 
John Will Anderson Gary Club
 
Lake Station Club
 
Merrillville Club
 
Portage Boys & Girls Club
     5895 Evergreen Avenue, Portage, IN 46368
     762-4613
     Club Director: Steve Letic x350 - sletic@bgcgreaternwi.org
 
South Haven Boys & Girls Club
     723 Long Run Road, Valparaiso, IN 46385
     759-2565
     Club Director: Jon Young x151 - jyoung@bgcgreaternwi.org
 
Valparaiso Boys & Girls Club
     354 W. Jefferson St., Valparaiso, IN 46383    
     462-2182
     Club Director: Maggie Beezhold x229 - mbeezhold@bgcgreaternwi.org
 
Kidstop/Kidscamp Main Office
     354 W. Jefferson St., Valparaiso, IN
    464-7282
     Director: Maggie Beezhold x229 - mbeezhold@bgcgreaternwi.org
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